Terms of sale
Last updated: August 2, 2026
These Terms of Sale govern all purchases made through the Case Tovia website. By placing an order, you agree to be bound by these Terms of Sale.
Seller Information
Trade Name
Case Tovia
Legal Entity
Cosmetique de Paris
Business Address
57 Rue au Maire
75003 Paris
France
Article 1 – Purpose
These Terms of Sale define the rights and obligations between Case Tovia and any customer purchasing products through our website.
By placing an order, the customer confirms acceptance of these Terms of Sale without reservation.
Article 2 – Products
The products offered for sale are those displayed on our website at the time of purchase.
Product descriptions, photographs, specifications, and prices are presented as accurately as possible. However, slight variations in color, appearance, or packaging may occur due to manufacturing updates or differences in screen displays.
We reserve the right to modify or discontinue products without prior notice.
Article 3 – Prices
All prices displayed on the website are shown in the applicable currency selected by the customer.
Prices may be modified at any time without prior notice. However, the price charged will always be the price displayed at the time the order is confirmed.
Applicable taxes, duties, or customs charges imposed by local authorities remain the responsibility of the customer unless otherwise stated.
Article 4 – Orders
An order is considered confirmed once payment has been successfully completed.
Case Tovia reserves the right to refuse or cancel any order in cases including, but not limited to:
Suspected fraud
Payment authorization failure
Incorrect pricing due to technical errors
Product unavailability
Violation of these Terms of Sale
If an order cannot be fulfilled, the customer will receive a full refund.
Article 5 – Payment
Payments are securely processed through Shopify and its authorized payment providers.
We do not store complete payment card information on our servers.
Accepted payment methods are displayed during checkout.
Article 6 – Order Processing
Orders are generally processed within 1–5 business days after payment confirmation.
Business days exclude weekends and public holidays.
Customers receive a shipping confirmation email once the order has been dispatched.
Article 7 – Shipping
Estimated delivery times vary depending on the destination and shipping method selected.
Delivery estimates are provided for guidance only and are not guaranteed.
Shipping delays caused by customs inspections, weather conditions, transportation disruptions, or carrier delays are beyond our control.
Customers are responsible for providing complete and accurate shipping information when placing an order.
If an incorrect address is provided, additional shipping fees may apply for reshipment.
Article 8 – Returns and Refunds
Returns and refunds are governed by our Refund Policy.
Customers should contact our customer support before returning any product.
Returned products must comply with the conditions described in our Refund Policy.
Refunds are issued using the original payment method whenever applicable.
Article 9 – Inspection Upon Delivery
Customers are encouraged to inspect their order immediately upon delivery.
If a product arrives damaged, defective, or incorrect, customers should contact our support team promptly and provide photographs or videos where appropriate.
We will review each request individually and provide an appropriate solution.
Article 10 – Limitation of Liability
Case Tovia shall not be liable for delays or failures resulting from circumstances beyond its reasonable control, including:
Natural disasters
Customs inspections
Transportation interruptions
Carrier delays
Government actions
Force majeure events
Our liability is limited to the amount paid for the purchased products, except where otherwise required by applicable law.
Article 11 – Intellectual Property
All website content, including product images, text, graphics, logos, trademarks, and designs, remains the property of Case Tovia or its licensors.
No content may be copied, reproduced, distributed, or used without prior written authorization.
Article 12 – Personal Data
Personal information is collected and processed in accordance with our Privacy Policy.
By placing an order, customers acknowledge that they have read and accepted our Privacy Policy.
Article 13 – Governing Law
These Terms of Sale shall be governed by and interpreted in accordance with the laws applicable in France.
Any dispute relating to these Terms of Sale shall be submitted to the competent courts of France unless mandatory consumer protection legislation provides otherwise.
Article 14 – Changes to These Terms
Case Tovia reserves the right to update these Terms of Sale at any time.
Any modifications become effective immediately upon publication on this website.
Contact Information
For any questions regarding these Terms of Sale, please contact us.
Case Tovia
Operated by: Cosmetique de Paris
Address
57 Rue au Maire
75003 Paris
France